How do I know if I'm connected to the wired network?
Under certain conditions, you may be connected to the wired network, but have difficulty accessing the Internet. To better guide you, we need to know if you're having trouble connecting to the wired network. If your device is telling you that your password is incorrect, asking you to enter your login details over and over again, or doesn't seem to recognize any network at all, then you're having trouble connecting to the wired network. Otherwise, you may be able to join the network, but you're having access problems.